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How do you improve your users' experience as they access your online collections and services? In this course, you’ll learn about the methods and tools developed by the Information Architecture (IA) community to support the principles of user-centered design. Information Architecture is the application of ethnographic research methods to understand the uses of a collection of information objects. These and the users’ understanding of the information form the basis of an organizing principle for materials and their access interfaces so that we can more easily find and use what we need.
Presenters will review research findings about user interaction with archives and their access interfaces in order to show the relevance of the methods of information architecture introduced during this course; participants will take part in an exercise that demonstrates application.
Archivists and others who have strategic and/or hands-on responsibilities to deliver collections’ information and preservation services (i.e., explaining to casual users the steps they can take to preserve information accessible to non-archivists)
Participants are expected to have basic archival training and education
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