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This excellent module by Steve Marks with an introduction by Bruce Ambacher demystifies ISO 16363 by describing its major criteria and explaining how trust can be demonstrated as part of an audit. Now through June 30, take advantage of our Prepublication Special: SAA members can receive both the print and PDF editions for $19.99 ($29.99 for nonmembers) and get free shipping. Orders will be shipped the first week in July.