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San José State University

College of Applied Sciences and Arts

School of Information
One Washington Square
Clark Hall, Suite 417
San José, CA 95192-0029


Dr. Patricia C. Franks
Associate Professor, MARA Program Coordinator
Phone: 408-924-2490

Degrees/Certificates Offered

  • Master's Degree in Library and Information Science (MLIS)
  • Master’s Degree in Archives and Records Administration (MARA)
  • Post-Master's Certificate in Library and Information Science
  • San José Gateway Ph.D. Program

Programs Offered


Program Philosophy

Study digital archives and records management at the San José State University (SJSU) School of Information. With the school’s convenient and exclusively online educational programs, you can complete your studies from anywhere and fit coursework around your schedule.

Interested in working in the archives profession? Depending on your career goals and learning needs, you’ve got choices at the SJSU iSchool. Explore the programs listed below and take the next step in your career today!

Master's Degree in Archives and Records Administration (MARA)

Earn a graduate degree focused on leadership opportunities in the rapidly expanding fields of records management and corporate archives. New opportunities exist in government and industry for highly skilled professionals who understand copyright law, patent protection, and the critical nature of electronic records in preserving corporate memory and legal rights. The MARA curriculum is designed to provide students with a sound background in the theory and practice of archives, records, and information management. MARA students learn how to use sophisticated technologies to help organizations preserve and provide access to their growing volume of digital assets. The MARA program is approved by the Society of American Archivists for archival studies. With a MARA degree from the SJSU School of Information, you'll be prepared for the Certified Records Manager and Certified Archivist examinations.

To learn more about the exclusively online MARA program, please visit:

Master's Degree in Library and Information Science (MLIS)

If you want to work with archives and records within a library environment, the MLIS program at the SJSU School of Information may be the right choice for your career goals. Within the MLIS program, you may choose to pursue the Management, Digitization and Preservation of Cultural Heritage and Records career pathway. The goal of the archival studies career pathway is to produce archival generalists capable of managing archival records. The MLIS program is fully accredited by the American Library Association and is also approved by the Society of American Archivists for archival studies.

To learn more about the exclusively online MLIS program, please visit:

Post-Master's Certificate in Library and Information Science

Do you already hold a master's degree and are looking to update your skills and knowledge? One of the seven career pathways offered in the Post-Master's Certificate program at the SJSU School of Information is designed specifically for the archives profession. Students hone their skills in organizing, preserving, digitizing, and managing collections of physical and digital assets, in order to preserve them and make them accessible online. Courses offered in the Archives and Records Management career pathway include Archives and Manuscripts, Preservation Management, Digital Curation, Photographic Archives, and more.

To learn more about the exclusively online Post-Master’s Certificate program, please visit:

San José Gateway Ph.D. Program 

In a partnership with the Queensland University of Technology (QUT), the SJSU School of Information offers an external, part-time doctoral degree program in library and information science. The international program is primarily online with only one one-week residency a year. Students can move through the program at their own pace, with six years expected duration. Unlike most North American programs, no coursework is required in this unique doctoral program. Research is the focus from day one, and faculty supervisors specialize in several research areas, including archives and records administration. Assessment for the doctorate degree, awarded by QUT, is based on a final seminar of the dissertation.

To learn more about the San José Gateway Ph.D. program, please visit:


There's no better place to learn online than at the SJSU School of Information. In 2014, the school received a prestigious national award that recognizes its expertise in online education, the Outstanding Online Program award from the Online Learning Consortium.

Based in the heart of Silicon Valley, the SJSU iSchool brings the learning to you via online programs. Every course is taught fully online. The school’s instructors are experts in online teaching and only teach online courses. They use emerging technology in their courses to enrich student learning while introducing students to the same types of tools they'll use in their professional careers. Instructors and students exchange ideas and perspectives via web conferences, recorded audio lectures, screencasts, email, discussion forums, instant messaging, and social networks. The online tools allow for effective communication and global conversations. For example, students can send instant (live) messages to their peers and instructors through Blackboard IM. Most course content is delivered asynchronously, providing the utmost in flexibility and convenience. All new students are introduced to the school's interactive online learning environment in a guided learning experience before they begin their studies.

Practicum/Internships/Assistantships Offered?

The SJSU School of Information features numerous hands-on internship opportunities for MARA, MLIS, and Post-Master’s Certificate students, including an innovative virtual internship program that allows students to intern at host institutions located across North America.

Because the SJSU School of Information invests extensive time and energy to reach out to employers and create new internship opportunities for students, the number of available internships continues to grow and typically includes more than 200 internships each semester. Student interns gain real-world work experience, learn new skills, and build their networks. Internship opportunities include both paid and unpaid learning experiences.  

Recent examples of archival and records management internship opportunities include the Corporate Historical Archives for Amylin Pharmaceuticals, the Special Collections unit of the California Academy of Sciences, the NASA Ames Research Center History Office, the Archives and Records Center of the National Park Service, the Stanford Law School Archives, and Pixar Animation Studios.

In addition, student assistantships are available through the SJSU iSchool, and graduate research assistantships are supported through grant funds. Students have the opportunity to work part time as student assistants, helping faculty and staff while gaining hands-on experience with research and professional projects. Most student assistantships are virtual and do not require in-person interaction. These paid positions vary each semester.


Since both the MARA and MLIS degree programs require a mandatory research methods course, all students are prepared to take advantage of opportunities for participation in externally funded research projects. For example, MLIS students have participated in an oral history program for the California Library Association, and students specializing in archives and records administration have assisted with a social media and records management research project funded by the IBM Center for the Business of Government. MLIS students also have the option of doing more extensive scholarly or applied research by writing a master's thesis.

The SJSU School of Information offers a Student Research Journal (SRJ). The peer-reviewed research journal is an open-access scholarly publication comprised of graduate student submissions. Articles feature graduate scholarship in the fields of library and information science, archives and records management, and museum studies. The journal receives submissions on a rolling basis and publishes two issues annually. It is the San José State University’s first student governed, online, peer-reviewed research journal.

Additionally, graduate students and faculty members are active in the school’s virtual research center, the Center for Information Research and Innovation (CIRI). The online research center fosters research in the library and information science field, aimed at generating exemplary new practices and innovative projects to benefit a global audience. For more information about CIRI, please visit: 

Faculty Information

Full-time Faculty: 24
Part-time Faculty: 100
Tenured Faculty: 14
Student Chapter: San José State University